Contact Us

Main Contact

Developers, Providers, and Payers

If you have any questions or issues with NC Medicaid Connect, please reach out to the Medicaid Help Center at 1-866-304-7062

Beneficiaries

If you have any questions or issues with NC Medicaid Connect, please reach out to the Medicaid Contact Center at 1-888-245-0179

Mailing Address

2001 Mail Service CenterRaleigh, NC 27699-2000

Physical Address

1915 Health Services WayRaleigh NC 27607
North Carolina Department of Health and Human Services (NCDHHS) HotlinesReport FraudDivision ContactsNC MedicaidSocial ServicesPublic Health
NC DHSR Complaint Intake UnitComplaint Hotline: 1-800-624-3004 (within North Carolina) or 919-855-4500
NCDHHS Constituent ServicesVendor Resources